Nijha Bradford has been my agent since I moved here and made it a smooth transition!
Recently he found me a new company with lower rates and more coverage, Nijha is always reliable, courteous!
Left my home uninsured six months, I was sold a policy I was told would save me money. I promptly did/paid for inspection, unaware I needed to provide an updated wind mitigation within the 90 day underwriting period (I'm not an insurance agent) . The agent provided a wind mitigation inspection I already had. So I payed more out of pocket for a seperate 4 point and another wind mitigation inspection 6 months later. Unfortunately, it was not within 90 day underwriting period. I personally traveled to Patrons with my new wind mitigation, and was under the impression I was insured. Frontline cancelled my policy anyway. Somehow, neither Patrons nor Frontline notified me. I found out 5 months later from my Bank. A series of unfortunate events. This mistake has cost me some dollars this year. I'm not sure if I can do business here anymore. Ultimately, I know that I'm responsible for my insurance, which is why I pay a TON of money to an insurance agent to make sure it is correct.
Patron insurance made sure that my recent claim was taken care of promptly and efficiently. They made sure that my husband and I were okay and were provided with the services that we needed. I was extremely happy with how fast everything was resolved. Thank you!!
Our broker was Timothy McGuire, our company expanded and we had to get workmans comp insurance for the first time. We wrote up our policy in May 2016 for our company and my husband and myself was listed as exempt (as we are not going to sue ourselves).In September we got a email from our insurance company and our policy amount had nearly doubled in price! So i contacted Timothy to ask why and he sent us a link to obtain exemption certificates online to the state and the insurance amount would be credited. So we did that. The amount was adjusted but we still had to pay for 4 months of cover we did not need costing us $907. We contacted our insurance company directly and was told our broker (Timothy) should have had us file exemption certificates when we signed our policy in May and they contacted Timothy in July requesting him to obtain the certificates (Timothy did not contact us at all). We contacted Timothy who tried to tell us he told my husband and myself to file the exemption forms in May in our initial meeting! He absolutely did not and we just have to pay the extra premium of $907 which i presume he earns commission on. Timothy apparently is the owner of this branch he is unprofessional, unhelpful and incompetent. He was not concerned or even sorry that his blunders and errors had cost us extra money. Would not recommend at all.
Mr. Bradford provided excellent customer service the other day when I needed urgent help. He is always kind with a great attitude and more than willing to go above and beyond. I look forward to working with Mr. Bradford in the future.
Patrons Insurance Agency Inc is a US Insurance Agency based in Largo, Florida. Patrons Insurance Agency Inc is located at 11322 Seminole Blvd, Largo, FL 33778, USA.
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