My brother was constantly complaining that staff was stealing small things from him (lighters, change, etc.) and despite his numerous complaints no one was ever reprimanded. The room itself was filled with mold, (under the vanity in the bathroom, in the tub, in the closet) the blinds in the bedroom were broken, allowing passers-by to see directly into his bedroom, and the hot water in the bathroom did not work. When we requested that the hot water, at least, be fixed immediately we were advised that there was another (public) bathroom down the hall and for the first month or two, my brother had to maneuver his cane, his toiletries and his change of clothing down a long hallway and around a corner to get properly clean.
My brother was in this facility in the last year of his life. Not only was the director (Stewart Erickson) never there, his second-in-command (Alexandra Erickson) was also mysteriously absent whenever communication was needed.
As of December 31, 2012, there is new ownership and management at Indian Oaks Manor. Please come tour our beautifully renovated assisted living facility.
We were actively searching for another facility, unfortunately, my brother passed away before we were able to transfer him. I would not recommend Indian Oaks Manor for anyone.
Communications between family and staff were non-existent. When I went to see my brother for a visit and to drop off some supplies, we were informed BY ANOTHER RESIDENT that he had been admitted to the hospital a week prior. When staff was confronted they did not know which hospital he was in or WHY he had been admitted. We had to search all of the hospitals in the county to find out were he was.
In his final hospitalization, he had been admitted for a week before he passed away. When we went to collect his things we discovered that not only had the staff not been notified of his passing, but another resident had been moved into his room. We were shocked to discover that his things were scattered between his original room and his new one, with the new resident storing his things as best he could around my brothers things.
Indian Oaks is a US Health facility based in Largo, Florida. Indian Oaks is located at 11355 131st St N, Largo, FL 33774, USA.
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