I have a two door coupe and cannot safely transport the bike back to the shop, so when I asked them to come to my home which is less than three miles away I was told no and to just bring the bike in!!
Fortunately there was not a car passing me as this caused me to lose balance and swerve into the car lane!
I purchased a Cannondale Adventure 2 bike for a total of almost $700 with some accessories on Jan 12, 2017.
I was told that the owner would be contacted and someone would get back to me. It is now four days later and I have heard nothing!!
The BEST bike shop in Tampa Bay!! Great service, friendly people, efficient, and local!!! Highly recommend
Heed this review and take your business elsewhere. I am sorry that I did not listen to the other negative reviewers, for they were right!
I went to Ride and Roll this afternoon to get a bike. Matt was extremely helpful. He found the bike I thought I wanted at the other store so I went down to the Seminole location. After trying the bike there I ended up finding a different one I liked and Matt had it at the W. Bay Drive location along with the rack I wanted. I went back to Matt's location and him and Carlos did a great job of getting the bike ready for me even though it was closing time. They were both extremely helpful and I look forward to doing more business with Ride and Roll.
On only my second ride on Jan 16, the entire left pedal crank fell off while I was riding on gulf boulevard in Indian Rocks Beach!!!
Shocked I hung up, but then called back 15 minutes later explaining to them that they were lucky I did not get hurt and sue them! I further told them that this was not good customer service, especially given the size of my purchase, and that if they did not come and repair the bike, I would see a full refund through my credit card company.
Wish I had stopped at this place first, not last. They had a ton of new and used bikes for sale. I got great deal. Impressed with both the sales staff and service (who happened to be the owner, Frank). This is a real working bike shop that concentrates on their customers, not frivolities! It's a bit hidden off East bay but large and comfortable when you get there. Cool that it is right beside the bike trail.
Once I recovered, I was able to walk back and retrieve the pedal crank and the screw that held it in place. I walked the bike 2.5 miles back to my home and called the bike shop to report this incident and seek their help.
We rented two bikes for four days. The service was great and the staff was very friendly. There were no problems with the bikes they worked well. We would recommend this store to everybody who needs a bike in largo.
Ride N Roll Cyclery is a US Bicycle Store based in Largo, Florida. Ride N Roll Cyclery is located at 924 W Bay Dr, Largo, FL 33770, USA.
Please contact with Ride N Roll Cyclery using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ride N Roll Cyclery opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.